Terms of Service
When using Eternal Hosting, there are terms of service that you have to agree to in order to use our website. If you do not agree to any of the terms and conditions listed on this page, please do not use our services.
Our Services
We provide game server hosting for games such as Minecraft, Rust, and Terraria and also Discord bot hosting, allowing users to purchase, create, manage, and operate their own servers. Our services contain server setup, backups, and customer support.
Account Security
You, as a user, are responsible for maintaining the security of your account. We are not liable for any loss or damage from your failure to comply with security obligations.
Usage of Our Services
You agree not to use our services if you are under the age of 13 and for any illegal or unauthorized activities. This includes, but is not limited to, violating any laws of your country/region, violating any end-user agreement of any games or software you are hosting (e.g., Minecraft End User License Agreement (EULA)).
Hosting or distributing pirated content, malware, or any form of copyright-infringing material is not allowed.
Liability and Limitations
Our services are provided as is, and we are not liable for any damages or losses related to your use of our services. This includes:
- Downtime of our servers or network
- Damage caused to your servers due to improper installation
- Potential data loss (it is your responsibility to maintain backups)
Payments and Refunds
We offer various server plans depending on the service term and server configuration. You agree to pay all the fees associated with your chosen plan.
Refunds are only issued within the first 7 days of service creation. If you are not satisfied with the server, you can request a refund within the first 7 days. We will be issuing a full refund upon request. After the initial 7-day period is over, there will be no refunds issued.
Support
We provide support for any issues related to server hardware and related to our hosting service. We are not bound to provide any support for 3rd party software, modifications, plugins, or gameplay-related issues that are not related to our hosting infrastructure.
Privacy Policy
We collect and use data listed in our Privacy Policy to provide our services. By using our services, you agree to the Privacy Policy outlined in it.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Last Updated: April 11, 2025