1. General Terms
These Terms of Service govern your use of EternalHosting.cloud and all services and content provided by Eternal Hosting PVT LTD.
We reserve the right to update or modify these terms at any time. We will do our best to notify you of any changes.
The term "we" refers to Eternal Hosting PVT LTD.
The term "material" refers to the services we provide, including blog posts and other content.
2. Usage Guidelines
By using our services, you agree to the following conditions:
- The content of this website and its services may change without notice.
- We do not guarantee that all information and materials provided are free of errors or inaccuracies (within the limits of the law).
- We disclaim responsibility for any damage to your servers caused by improper installation or other reasons.
- Our website may contain links to third-party websites. We are not responsible for the content or liability of those websites.
Prohibited Activities
You are NOT allowed to:
- Use EternalHosting.cloud if you are under the age of 13.
- Publish illegal or punishable content, including (but not limited to) child pornography, racist material, or discriminatory statements.
- Infringe on copyright laws or use pirated/nulled software (including but not limited to plugins and mods).
- Violate Sri Lankan laws or the local laws of your place of residence.
- Use Servers for purposes other than their intended use (e.g., using a Discord bot server to host websites).
- Violate the EULA of the game you are hosting.
- Use disk space from any plan for photo/video storage, sharing, or streaming.
3. Liability & Service Limitations
Eternal Hosting is NOT liable for:
- Expected or unexpected downtime of our servers or network.
- Damage caused to your servers due to improper installation or other factors.
- Potential data loss. It is your responsibility to maintain backups.
Additionally:
- By using EternalHosting.cloud, you also agree to our Privacy Policy.
- We reserve the right to deny service to anyone at any time.
- We reserve the right to modify these Terms of Service, though we will strive to inform you in advance.
4. Paid Plans & Refund Policy
For users of our paid plans:
- You must be at least 18 years old to purchase a plan. If you are under 18, you need explicit permission from your parent or guardian.
- We offer "no questions asked" refunds within the first 7 days of purchase. Refunds will be processed in full within 3 business days upon request.
- If your server has been active for more than 7 days, you will receive a partial refund for the remaining term. (Example: If you purchase a $9 server on the 1st of the month and request a refund on the 10th, you will receive $6.)
- We provide 24/7 customer support for all plans. For the fastest response, please contact us via our official Discord server. More contact options are available on our Contact Us page.
Payment Policies
We partner with Tebex Limited (www.tebex.io), who are the official merchant of digital content produced by us. If you wish to purchase licenses to use digital content we produce, you must do so through Tebex as our licensed reseller and merchant of record. In order to make any such purchase from Tebex, you must agree to their terms, available at https://checkout.tebex.io/terms. If you have any queries about a purchase made through Tebex, including but not limited to refund requests, technical issues or billing enquiries, you should contact Tebex support at https://www.tebex.io/contact/checkout in the first instance.
5. Free Plans & Advertisements
For users of our Free Plans:
We rely on advertisements to cover the operational costs of providing free servers.
Cookie Policy
Eternalhosting.cloud uses cookies to improve website functionality, enhance user experience, and analyze performance. By using our website, you agree to the use of cookies as described below.
Types of Cookies We Use
- Essential Cookies – Required for core website functions. Disabling these may affect service performance.
- Analytics Cookies – Help us understand website usage to improve our services.
- Advertising Cookies – Used to display relevant ads and measure ad effectiveness.
Third-Party Cookies
We may use cookies from third-party providers, such as:
- Google AdSense (for displaying ads)
- Google Analytics (for tracking website performance)
Managing Cookies
You can manage or disable cookies through your browser settings. However, turning off certain cookies may impact website functionality.
Policy Updates
This Cookie Policy may be updated as needed. Major changes will be communicated via our website, Discord or email.
Contact Information
For inquiries, contact us at: